PT Sarinah provides an easily accessible and secure reporting mechanism for internal and external parties who find indications of fraud, violations, or deviations from business ethics within the Company. This system of reporting suspected violations is designed to encourage honest and responsible reporting and ensure the confidentiality of the reporter's identity. The mechanism provided by Sarinah is as follows:
In addition to the WBS (Whistleblowing System), other channels, including but not limited to those provided by the Company, namely:
sarinah.wbs@sarinah.co.id.
0812 9780 1630
Sarinah Building, 10th Floor Jl. M. H. Thamrin No. 11, Central Jakarta City, 10350.
PT Sarinah is committed to creating a safe and conducive environment for individuals reporting suspected violations. Through the Whistleblowing System (WBS), the company guarantees the confidentiality of whistleblowers’ identities, full protection, and the security of all submitted data.
This protection includes:
Confidentiality of identity and reports.
Protection from threats, intimidation, or any unfavorable actions.
Safeguards for parties involved in investigations or providing related information.
Assurance of employment, rights, and benefits for whistleblowers acting in good faith.
With this system, Sarinah ensures every report is handled professionally and with integrity.